Table of Contents Hide
- What is [pii_email_c1646d6cd617ef1be6ab] and how do you fix it?
- How to solve [pii_email_8d4598c46b27c2829ba0] email error
- Here’s the solution to your recipient’s problem:
- How to fix [pii_email_c1646d6cd617ef1be6ab] with copy and paste
- How to fix [pii_email_c1646d6cd617ef1be6ab] when your email program or device isn’t working correctly
You’re in a hurry and you just need to send an email. But when you look at the “To” field, all you see is a bunch of “[pii_email_c1646d6cd617ef1be6ab]”. What do you do? Do you panic, or do you take a few deep breaths and try to fix it on your own? We’ve assembled three quick fixes for this problem that should help get your message across.
What is [pii_email_c1646d6cd617ef1be6ab] and how do you fix it?
What is pii? PIIs are Personally Identifiable Information or Personally Identifiable Information. It’s basically any information that identifies a particular person. It can be information such as a person’s name, address, phone number, or email address. It can be information such as a person’s social security number or driver’s license number.It can be information such as information from a credit card number. For a short answer, it consists of any information that can be used with other information to uniquely identify a specific person.
The simplest way to identify a person is by their email address. That’s because emails have a well-known salutation: “From: XYZ”. This indicates to recipients that the message is from XYZ, the sender of the email.
Your job is to make sure others know who to thank for completing the Getting Things Done methodology in this article, so they send you the right email, right when they need to. But sometimes emails get delayed, or they get in the way. You may receive, for instance, an email from a customer that you need to respond to but you have to check your email first.
Or, you’re tempted to reply to another customer that you’re already replying to in the group, but if you send the reply first, you could miss that someone is also asking for help? Other times, you’re replying to a particular email address that has received that specific message before, so you have some work to do to resend the message.
Here’s the solution to your recipient’s problem:
Remember, there are only three fields in an email: (1) the subject, (2) the message, and (3) the content. A few fields may be left blank, but the rest are pretty self-explanatory. Many payment gateway providers (PayPal, Square, etc.) have rich API’s where you can find the recipient’s email address or CC to request personal information that the recipient may have provided voluntarily. (Then report the fraud! See next point). You can also use a wake word to trigger an email if the recipient has been previously contacted.
How to fix [pii_email_c1646d6cd617ef1be6ab] with copy and paste
If you had been paying attention, you would have heard that one of the key ways to drive engagement with your customers is to understand what’s important to them. That’s the first step. The second step is to build things that make their lives easier.
People don’t want to be sold to, they want to be helped.Here are the three kinds of easy stuff you can build. We use diagrams below to explain each. You should set up the info based on your situation.
Naming the area of the website where customers will find your email is easy. It’s “Customers” or perhaps “Situation”. When you set up your email, make sure to also put it down somewhere — say, on the home page of your website. Give it a name you can easily remember. “Customer support” is easy, but you sometimes cause people to lose sight of what the email is about.
So lets say you’re in the business of mining information. Your email could say something like this: “You’ve clicked on this link: [url] and discovered [keyword] or read this article: [title] by clicking on this link: [image url]” Now your customer will know right away what to expect.
Or you could include a button that says, “Check this page for tips on [keyword] or [image url]”. When someone clicks that button, they’ll know where to look to find more information. Click to go to that page or hit the button to go to that article. Keeping it short and simple helps your customer on your site.
You can only tell your prospects where to find you by linking to where they are. So you should include a button in your email that takes them to where you are. We personally use landing pages by creating a term sheet and placing it on the home page. There are many different ways you can do it — Google Ads are the simplest, so if you’re using a paid ad network make sure to include Google Ads as one of your paid targeting.
How to fix [pii_email_c1646d6cd617ef1be6ab] when your email program or device isn’t working correctly
The most common reason for an email not sending is a bad email address. To check if the address you’re sending to is bad, send yourself a test email from your account to that address. If you don’t receive it, delete the address and try again with a different one. Make sure you have the right email address.
Typically, people use @ to put the @ symbol before their first name, or they use just the number and the @ sign, for example Jane Smith. If your client uses such an address, you’re probably going to get an error about an improper name. To fix that, you’ll either have to change your client’s email address on the website, set up SPF and DMARC records in your providers DNS settings, or add a TXT record to your MX record. Since you’re already sending the email, your first action is to check if email is allowed at that domain.
To find out, see if the domain you’re trying to send to has seen a lot of emails in the last 30 days. If there have been a lot, your subject line should be very brief to account for that. If there are no errors or otherwise the domain doesn’t seem like it’s a spam domain, you can try sending your email as normal.
There’s no guarantee it will show up, but it is better than nothing. If your target domain does show up, however, it might be better to fix other things first, because another email may show up for it and cause more problems. For example, Gmail’s SPF and DMARC check your SPF record and can throw an error on your DMARC record if the spam flag is still there. Sometimes, though, even if it fails for SPF, it succeeds for DMARC.
You can’t tell from writing to your client, but if you then inspect the DMARC record, you can see that the domain has been flagged because it’s an email server and the senderman’s SPF has a match for an [email protected]@ address.